sticpay orange logo

    Anytime Anywhere STIC Card

    STIC Card allows you to use your money in STICPAY E-wallet anywhere in the world. If you are a STICPAY user, you can apply online with just a few steps and start using STIC card by easy transfers from your STICPAY account.

    • Japanese money image

      200,000 JPY
      ATM withdrawal
      from a bank
      in Japan

    • Shopper UK image 1

      ATM withdrawal
      from 500 GBP
      in London Heathrow Airport

    • Japanese person image

      Hiroshige

    • Hongkong Image

      Purchase 1,000 HKD
      in a Restaurant in Hong Kong

    • Shopper UK image 2

      Purchase $188
      for a pair of shoes
      in a mall in the US

    You can use up to HKD15,000 ($2,000)a day for offline purchases and HKD25,000($5,000) for ATM withdrawals (monthly limit : HKD75,000($9,500) / for purchases and withdrawals combined)

    Why STIC Card?

    SAFE

    SAFE

    · No need to worry about currency fluctuations: conversion rates apply when STIC cards are charged (except for HKD account).

    TRANSPARENT

    TRANSPARENT

    STIC cards are regulated by financial authorities.
    INSTANT

    INSTANT

    · Charging your STIC card is done instantly by your STICPAY online account.
    CONVENIENT

    CONVENIENT

    · It allows you to use your STIC card in all over the country for ATM withdrawlas, offline purchases.

    Easy STIC Card Charge - Up

    STIC Card are chargeable with your money in STICPAY account. You can charge your STIC cards online in my page and use it within one business day.

    • Japanese person imageSTICPAY CustomerCHARGE
    • Bank sticpay imageCard CompanyAPPROVAL
    • Japanese person imageSTICPAY CustomerREADY TO USE
    Dotted deco icon1 BUSINESS DAY

    What do i need to apply for STIC Card?

    "To be eligible for STIC card application, you just need to have more than $110 in your Sticpay account."
    *Minimum balance of $110 is needed in your Sticpay account for us to process your STIC cards
    ($40 delivery charges + 500 HKD initial top up).

    *The recipient is responsible for any taxes or customs charges that may incur upon receipt of the card shipment.

    passportPassport
    ple_labelProof of Legal Existence
    proof_of_addressPreuve de domicile
    • Japanese person imageSTICPAY Customerapplication
    • Bank sticpay imageSTICPAYReview
    • Stic card iconCard CompanyReview
    • Japanese person imageSTICPAY Customercardholder
    Decorated dot line2~3 Semaines

    It typically takes between 2-3 weeks from Stic card application to receiving your card.

    Important Reminders

    We will contact you if there are additional delivery charges incurred due to your address. Please email us stic_card@sticpay.com for further queries.

    Passport image
    1. submit passport copy

    Scan the entire page with the signature line and photo.
    Your electronic signature for sticpay account should look like the one on your passport.

    Screenshot image 1
    2. Request a STIC Card

    If more than 18 characters, just type your first initial.
    ex)AAAAAAAAAABBBBBBBBBB
    BBB —> A BBBBBBBBBBBBB

    Your adress should match your proof of address(POA)document.


    Your phone number should be put in correctly for a prompt delivery.

    Screenshot image 2
    3. check your card status

    You can check your application status in Mypage-Sticpay card-Status during the 2-3 week process.
    Once status changes to “shipped”, you can track the delivery online.

    Comment recharger une STIC CARD?

    Once your Stic card is delivered, you need to activate.

    • STEP 1.
      Charge      “My page - STIC card
      -Transfer Funds”
      apply for transfer
      (minimum HKD 500)Approval for charging
      (1 business day)
    • STEP 2.
      Login

      When setting up PASSWORD for existing PIN, use the PIN on the back of the card

    • STEP 3.
      Card Activation

      2-1 "Card Activation"

      2-2 Set up password and "Activate"

    • Dotted arrow image
    • STEP 4.
      Use

    You can use STIC Card as soon as money charging is approved.
    In the STIC card homepage, you can check your balance, transaction, password charges, etc.

    STIC Card Fees and Limits

    Daily and Monthly Limits

    ActionAmount
    Daily Point of Sale TransactionsHKD 15,000 (US $ 2,000)
    POS (Monthly point of Sale Transactions)HKD 75,000 (US $ 9,500)
    Daily ATM WithdrawalsHKD 10,000 (US $ 1,200)
    Monthly ATM withdrawalsHKD 50,000 (US $ 6,700)
    Yearly ATM WithdrawalsHKD 300,000 (US $ 40,000)

    * Monthly Limits are renewed on the 1st of each month.

    Fees

    Transaction TypeFrais de transaction
    Load Handling Fee1.3%
    Card Replacement handling FeeHKD 130
    Minimum load amountHKD 400
    Handling Fee of overseas Purchase*Free
    ATM withdrawal FeeMinimum 20 HKD or 1.5% of withdrawal
    amount excluding overseas purchase fee
    Account Management FeeHKD 10 / month from 13th month of issuance of STIC card
    Balance Enquiry Online:Free | CRS:Free | ATM: HKD 5
    Issuance Fee**Free (Only delivery charges will be applied)
    Card Renewal Handling FeeHKD 130

    * Currency exchange rate will be determined by Card Issuer.
    * STIC Card is available to use for 2 years after initial activation, and you must renew the card after expiration.
    For renewal card, please contact to stic_card@sticpay.com
    * 10 HKD/mo management fees will be assessed for STIC card holders if the account is inactive for over 6 months.

    ** The recipient is responsible for any taxes or customs charges that may incur upon receipt of the card shipment.

    Banned Countries

    Finally a list of all banned countries. If you are located in one of them (or just travel within those countries) you are not allowed to use STICPAY at all

    Burma(Myanmar)Cote d'lvoire(Ivory Coast)Democratic Republic of the CongoNorth Korea
    SomaliaSomaliaCubaEritrea
    Republic of GuineaSyriaZimbabweIran
    IraqLiberia